Transaction
The transaction phase begins when we issue the Proforma Invoice. From here on we are in constant contact with the factory's production management and you. Communication back and forth on all important issues.

The process and steps that constitue the order can be summarized as follows:

1. Proforma invoice and packing arrangments  
The transaction begins when we issue the Proforma Invoice. From here on we are in constant contact with factory production and you. Communication back and forth on all important issues. Order Planning We try to get an understanding for what customers need in the future so that we can prepare by ordering raw materials etc.               

2. Receive Letter of Credit
Production will start once we get the copy of LC (or the receipt of payment of the deposit, in case the payment is deposit and balance against documents by TT). Before applying for the LC, please submit the application to us to check.

3. Start mass production
We follow very strictly the first phases of production to ensure the arrival of raw materials and the first steps of the process meet deadlines to ensure shipping will take place on time.  We ensure this by getting daily reports from the factory according to our Project Procedures and we also visit the factory during production to analyze progress and discuss any production issues.

Production samples will be sent to you for approval in cases needed.

We will work on shipping marks, packaging and labels to make sure the supplier follows the guidelines given by you.

4. Booking space on vessel
Fifteen days before the date of shipment, we make sure the supplier has made contact with the forwarder agent appointed by you (in case you buy FOB) or by us, (in case we sell CFR) and that the space on the appropriate vessel is found. We need to be able to have full details of the forwarder agent of your choice well in advance so that we can make sure this step runs smoothly. During peak season it is important to book earlier to avoid over booking and be left without space onboard.

5. Final inspection and loading
Three days before the end of production, we will inspect the goods once more to run a quality control inspection using methods such as the AQL (Acceptable Quality Level). An inspection report will be sent to the client to keep them informed about the situation. In the case of production problems or failed goods, we will make sure the goods or cartons that failed the inspection will be substituted with passed goods.

The container will be inspected again during loading to make sure the products arrive in good condition (Containers without oil, leaks, dirt or dust) and we will follow the workers in the loading process, to ensure the maximum volume is used and no useless empty space is left. We will make sure replacement parts are put inside for your convenience, together with replacement cartons, color labels, and boxes as required. Also if there is some empty space, we will load some samples to propose new items for future collections.

6. Shipment and arrival at destination
Usually 3 days after the loading, the container will be shipped. We will make sure your bank will receive the shipment documenston time and no discrepancy is created with the LC terms. We will await for your feedback on quality and we will be ready to improve any points or quality issues according to your comments.

7. Future Order Planning
We work with our customers to understand their future needs, so that we can prepare for successive orders: Order raw materials, reserve production capacity, prepare advance shipping cost forecasting and fix purchasing prices with the factories. In a time where prices are unstable,  good planning can reduce the risk of unexpected price increases, delayed orders and design specification differences.